Case Management with CIM
With Case Management in CIM, you can efficiently and thoroughly traceably follow up a wide range of cases and conditions in the business.
Case Management in CIM
Case Management is a flexible case management tool in CIM that covers most needs. You can set up registration and processing forms yourself and set up report templates that provide trends and statistics, depending on your needs. There are many options for categorizing and systematizing, so you can set up a process that suits your business and your procedures. This also makes the reporting more intuitive for the users, which increases both quality and trust in the system. The treatment becomes traceable and efficient. Case Management is part of CIM, which means the exact high requirements for IT security and uptime, the same defined users, roles and access rights, connection to the contact register, and the ability to send messages and reports.