The Tasks module is a key part of CIM’s standard functionality and is the tool used to assign tasks that arise during an incident- these are different to action cards, which are defined prior to any incident taking place.


There are a number of ways in which tasks can be allocated including as part of a log item, media request, risk assessment or next of kin follow-up.

CIM is flexible enough for you to assign a task either to an individual user, or to all users that are part of a certain role. At the same time, a deadline can be set on the task which will alert the user should that deadline expire. Other useful features include:

  • The ability to send a user a link to their task via SMS, which will take them straight to it
  • Linking a task to a log item or piece of information
  • Automatic email reminders when a task is close to expiry
  • Full mobile device compatibility
  • Attach documents, plans, photos or other files to a task
  • The ability to reassign a task to another user or role as required

It’s impossible to predict each task that will arise during a response, but using both the Action Card and Tasks modules within CIM, you can ensure that the right people have the right information, at the right time.

Do you have any questions regarding our products or services?

United Kingdom
+44 (0)1923 437 784

United Arab Emirates
+971 4 589 7931

Feel free to get in touch by phone, e-mail, or in the contact form below.